Facing issues with your health insurance from Aetna? You can now contact the Aetna customer service number to seek customer support on your queries and complaints. The company has developed and dedicated the exclusive helpline to all its customers who are facing any kind of issues with the company’s health insurance.

Aetna insurance is a well-known health insurance company in the USA. It offers health insurance and such other services as the Aetna better health to provide healthcare support.

How to Contact Aetna?

Well, there are several methods to contact Aetna customer services. It includes the Aetna phone number and other indirect methods that customers can opt to contact the company’s customer support.

Email Services– Aetna’s better health customer service is available at its official email support. You can subsequently contact or mail the company at MASGPlanSponsorInquiries@AETNA.com to seek Aetna customer email support.

Calling Services – Calling is the other method that users can reach Aetna customer service support. You can use the Aetna phone number to contact customer support. Feel free to call Aetna at 1-800-872-3862 during working hours.

Services Centers – Services center is the in-person customer support from the company for immediate assistance. You can visit the local customer service center of Aetna at many locations in the USA.

Aetna Mobile Application- Aetna is extending the health insurance services with its official mobile application that you can find on the play store. You can use the same application to contact Aetna customer support for your assistance.

Aetna Social Networking Websites – Users can now also visit the official social media handles of Aetna to seek customer support. Feel free to visit the company at its official Facebook, Instagram, and Twitter pages.

Aetna Customer Service Phone Number

Feeling not satisfied with Aetna customer support services? Maybe you should try the calling method to avail of prompt customer support. We believe that the calling method will help you in getting urgent basis customer support from the company.

  • Aetna General Enquiries/Complaint Customer Support- 1-800-872-3862

How to talk to Aetna customer care?

Feeling confused as to how you should speak with Aetna customer care? Well, there are some prerequisites that you should definitely keep in your mind while speaking with customer care.

  • First of all, you need to be specific on any of the queries or complaints with all the required information.
  • Secondly, you should have your own valid id proof to prove your identity to the company.
  • If the query is regarding the maturity of the healthcare insurance then you must provide all the user-specific details of the insurance.
  • The customer support may also ask for some additional information to avoid online scams etc.

Aetna Customer Service Email

Email is the most sophisticated and preferred method to seek customer support from Aetna. You can mail any query or complaint to the company and seek customer support on the same. You may expect the reply of mail from the Aetna customer support during the same day or even within few hours.

Aetna Customer Service Centre

All the customers of Aetna health insurance can make their visit to the company’s service center. This facility is open to all the stakeholders who are seeking any kind of customer support from the company. So, if you want in-person assistance from Aetna then you can go ahead to visit the local service center of the company. You can check out the address of its local service center on the official website.

Social Media – Aetna

Aetna is available on its official social media handles where customers can contact the company. Don’t forget to tag the company’s name in your query or complaint while reporting it to Aetna.

Aetna Application- Mobile Application

Install the official mobile application of Aetna health insurance and contact the customer support of the company. You can also avail of the other online services from its mobile application. Here below is the link to the Aetna mobile application at the play store.


  • Install the Aetna mobile application from the above-mentioned link.
  • Sign-up for the new user account and then log in using the same details.
  • Once you are logged in then you can use all the services from the application.
  • You will find the “contact us” option in the menu of the application.
  • Tap on the same option and you will be redirected to the official mobile application of a company.

So, these are some of the methods that you can use to contact Atena customer support. You can choose the Aetna customer service number or the other methods to reach the company. Feel free to share the article with others as well so that they can also seek customer support from Aetna health insurance

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